The Director of the Hotel "Victoria" Sagaezkaya Lada Valerievna:
Honestly, I never thought that I would be the Director of the hotel, because wanted a different story. I finished the USLU (Irkutsk State Linguistic University) with honors, had an excellent command of English and German. Wanted to become a professional translator and work anywhere in Moscow or Saint-Petersburg as a simultaneous interpreter at senior positions. Almost wanted to work with the President. But there was all differently, I have absolutely no regret. I started my hospitality activities in 2007 in the hotel "Star" in the quality of work receptionist. After working there for two years, I have gained vast experience and knowledge, and felt in his element. Communicating with guests was a great pleasure and positive, and guests also felt the same about me. At this point I realized that I can like what I want to continue working in the hotel industry. Soon I was noticed and offered the position of chief administrator at hotel "Victoria".
In 2007, opened its doors the hotel complex "Victoria" where I work since its Foundation - building stage, so I know every stone and a tile laid in the basis of this hotel. The hotel is certainly not large, but business issues and challenges are the same as in a large hotel. Only because of its coherent team, which is almost preserved from the day it opened, I cope and solve problems, without dropping hands.
The hotel Manager is the top level in the hierarchy of the hotel business, the so-called "Olympus", which often have to go with the lowest stage, going through all the stages and processes. Hotel Manager - person who manages and is responsible not only for the commercial component, advertising and marketing, but also service, which, in fact, is an important determining factor in the success of the hotel.
All this, of course, beautiful professional-word, but the most important work I believe is a sincere love for people, the ability to create an atmosphere of comfort and warmth. We do not forget about it for a minute and so the entire staff of the hotel "Victoria" welcomes and treats guests as they would like them to treat him, even when they are in another city. Believe me, it's worth it! Because an adult is not mocked, he sees and feels happy for him or "professionally" smile. And, of course, comes back to us again and again, and we thank him for it.
Our philosophy is simple: feel yourself as at home!